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The balanced scorecard

translating strategy into action / Robert S. Kaplan, David P. Norton
  • 322 Pages
  • 1.25 MB
  • 7352 Downloads
  • English

Harvard Business School Press , Boston
Industrial productivity -- Measurement, Strategic planning, Organizational effectiveness -- Evalu
ContributionsKaplan, Robert S., Norton, David P.
The Physical Object
Paginationxi, 322 p.
ID Numbers
Open LibraryOL21076230M
ISBN 100875846513

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard Cited by: The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures.

The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes,/5. Balanced Scorecard Step-by-Step.

to provide a systematic implementation guide to readers incorporating or considering incorporat-ing the Balanced Scorecard methodology in their organization.

My experi-ences as a Balanced Scorecard practitioner with a large Canadian company taught me that tremendous results are possible with the tool, but to attainFile Size: 2MB. The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of The balanced scorecard book.

The concept of balanced scorecard has evolved beyond the simple use of perspectives and it is now a holistic system for managing strategy.

Description The balanced scorecard EPUB

The Balanced Scorecard Focuses on Factors that Create Long-Term Value • Traditional financial reports look backward – Reflect only the past: spending incurred and revenues earned – Do not measure creation or destruction of future economic value • The Balanced Scorecard identifies the factors that create long-term economicFile Size: KB.

Robert S. Kaplan has 71 books on Goodreads with ratings. Robert S. Kaplan’s most popular book is The Balanced Scorecard: Translating Strategy into. The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance.

It’s this focus on both high-level strategy and low-level measures that sets the balanced scorecard apart from other performance management methodologies. The Balanced Scorecard was developed in the early s by two guys at the Harvard Business School: Robert Kaplan and David Norton.

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The key problem that Kaplan and Norton identified in the business of the day was that many companies tended to manage their businesses based solely on financial measures.

While that may have worked [ ]. The Balanced Scorecard as a performance measurement book was firstly published back in It represents a management classic writing that develops a common platform in the middle of conventional and, short-term faced different management system approaches and a more stabilized attitude towards integrating new measurement types that are.

The HR balanced scorecard is a mix-up of the HR scorecard and the balanced scorecard. The balanced scorecard was first published about by Kaplan and Norton in the early ‘90s.

In the two published a book that bore that title. The balanced scorecard is a strategy performance management tool. The scorecard lists financials goals, customer. Balanced scorecard is a strategy performance management tool – a semi-standard structured report, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.

The phrase 'balanced scorecard' primarily refers to a performance management report used by a management team, and typically. Balanced Scorecards and operational dashboards measure organizational performance and Microsoft Excel is the tool used worldwide to create these scorecards and dashboards.

This book covers time-proven step-by-step processes on how to guide executive teams and managers in creating scorecards and by: Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission.

More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward 4/5(20). The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures.

The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and /5(K).

2 A Practitioner’s Guide to the Balanced Scorecard Kaplan and Norton’s Balanced Scorecard is a concept still widely used and respected in today’s business environment. What follows, provides guidance and advice on the development and implementation of a Balanced Scorecard for those organisations considering the introduction of a.

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard /5(87).

The Balanced Scorecard (BSC) is a more than year-old strategic planning and management system, used worldwide in nonprofit organizations, businesses, and government entities alike. It is used to help organizations align their business activities with their vision and strategy.

The Balanced Scorecard (BSC) is a business framework used for tracking and managing an organization’s strategy. The BSC framework is based on the balance between leading and lagging indicators, which can respectively be thought of as the drivers and outcomes of your company goals.

Balanced Scorecard Step By Step guides readers through the processes required for a successful Balanced Scorecard project. In addition, he shows how to become a strategy-focused organiza-tion by imbedding the Balanced Scorecard into critical organizational pro-cesses.

The book provides an excellent complement to the two Kaplan-File Size: 2MB. The Balanced Scorecard (or balance score card) is a strategic performance measurement model which is developed by Robert Kaplan and David Norton.

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Its objective is to translate an organization’s mission and vision into actual (operational) actions (strategic planning). In addition, it can help provide information on the chosen strategy more /5(45). The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures.

The four perspectives of the scorecard—financial measures, customer knowledge, internal business processes, and learning and growth—offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and Brand: Harvard Business Review Press.

Balanced scorecard HBR Bestseller Editor’s Note: InRobert S. Kaplan and David P. Norton’s concept of the balanced scorecard revolutionized. Balanced Scorecard: A balanced scorecard is a performance metric used in strategic management to identify and improve various internal functions of.

In his book, The Institute Way, Howard Rolm describes the balanced scorecard system and sums up Strategic Objectives by saying: “Strategic Objectives are considered the DNA of the BSC system” Rolm recognises that in any strategic planning process, the way to bring a strategy alive is to create meaningful Strategic Objectives.

The Balanced Scorecard methodology considers the integration between Budgeting and the BSC as the major pillar in the management principles of a strategy focused organization: making strategy a continuous process (see Exhibit ).

With priorities clearly defined in the BSC, resources must be allocated according to the most strategic initiatives. The BSC method of Kaplan and Norton is a strategic approach and performance management system that enables organizations to translate a company's vision and strategy into implementation, working from 4 perspectives.

financial perspective. customer perspective. business process perspective. learning and growth perspective. Building your balanced scorecard strategy requires that you take these fundamental steps so that it will be strong and deliver the benefits you want and need for your business to thrive and grow: Develop your vision, mission, and guiding principles.

Develop your strategy map. Develop your scorecards for the four legs. Develop your balanced scorecard [ ]. O balanced scorecard é uma ferramenta extraordinária: * para ajudar uma organização a traduzir uma estratégia num conjunto de escolhas e renúncias que formam um mosaico integrado vencedor; * para focar a atenção da gestão nos indicadores que interessam para acompanhar a.

A Balanced Scorecard is not just a scorecard. When designed properly it can provide an excellent management tool to help keep businesses and organisations on track.

It is interesting to note that ‘scorecard’ is actually a bit of a misnomer. It is a hang-over from the early Kaplan and Norton days when the balanced scorecard was first introduced. The balanced scorecard: A new challenge Article (PDF Available) in Journal of Management Development 28(5) May w Reads How we measure 'reads'Author: Meena Chavan.

Organisations often have their own variants of the Balanced Business Scorecard (BBS), reflecting aspects of the organisation that are particularly important and that need to be monitored.

BBS is technique number 15 in our Business Analysis Techniques book of 99 essential BA tools. It was developed by Robert S. Kaplan and David P. Norton as a.Read Articles about Balanced Scorecard - HBS Working Knowledge: The latest business management research and ideas from HBS faculty.3 “Conceptual Foundations of the Balanced Scorecard” Robert S.

Kaplan David Norton and I introduced the Balanced Scorecard in a Harvard Business Review article.1 The article was based on a Nolan, Norton multi-company research project that studied performance measurement in companies whose intangibleFile Size: KB.